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Dimmitt Insurance Employment Opportunities

Insurance Producer / Sales Agent

Location: Clearwater, FL | Full Time

Dimmitt Insurance Agency is seeking energetic, independent sales professionals for Licensed P&C Insurance Agent positions. Dimmitt Insurance, a part of the Dimmitt Auto Group, serving the west coast of Florida since 1924, well positions it’s agents to provide all lines of quality personal and commercial insurance.

The Insurance Producer connects with current & potential clients to gather information, review their needs, discuss & recommend coverage options, shop the market, and sell the most comprehensive policy at the best possible rate. The Insurance Producer is expected to bring a high level of professionalism and customer service with them every day as well as uphold agency standard operating procedures and guidelines. The producer will also be a valued resource for the client in the event of a claim and will help clients through the process.

  • Professional training and development are provided to ensure your success
  • $1,000 SIGN ON – Bonus paid out after the completion of 90 days of service
  • Assistance offered in acquiring or upgrading additional licensure

Responsibilities:  

  • Build rapport & trust with prospective clients by showing & providing value
  • Develop relationships with clients & referral sources to grow business
  • Utilize agency & industry resources to develop a coordinated protection plan by calculating and quoting rates for immediate coverage and long-term strategies.
  • Provide excellent customer service by conducting policy reviews, making coverage recommendations, and completing endorsements or writing a new policy when needed.
  • Work with support staff to ensure new policy documents are delivered and future follow-up is planned to evaluate needs or cross sell.
  • Manages all required paperwork and records and prepares documentation (forms, inspection reports, etc.) as needed.
  • Develops potential clients by utilization of mailings, phone solicitation, presentations to industry related groups, company-sponsored gatherings, the public, and sphere of influence
  • Obtains underwriting approval by following carrier guidelines and submitting a completed application for coverage.
  • Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks, and participating in professional organizations.

Qualifications:

  • 220 or 2044 – FL Property & Casualty License Required
  • Possesses a positive, professional, and approachable attitude.
  • Coachable, Confident, & Driven
  • Has a strong desire to learn
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Fundamental understanding of sales skills and techniques
  • Comfortable prospecting, including cold-calling, internet, and database research
  • Working knowledge of the insurance sales industry
  • Able to deal with confidential information appropriately
  • Highly professional and dependable
  • Strong computer and internet skills
  • Comfortable approaching/selling high-net-worth clientele.
  • Bachelor’s Degree in related field preferred, some post high school education or training preferred

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(K) with up to 2% Company Match
  • Paid Holidays
  • Paid Vacation
  • Life, LTD and STD Insurance
  • Voluntary Accident/Critical Illness
  • Discounts on Vehicle Purchases and Parts and Service

Customer Service Representative
Location: Clearwater, FL | Full-Time
Dimmitt Insurance Agency is seeking a licensed insurance Customer Service Representative (CSR) to assist our High Net Worth clients with their insurance needs. We offer Personal and Commercial Lines.  As a Customer Service Representative, you will perform a full range of customer service activities such as, but not limited to, answering inbound calls, processing policy payments & endorsements, as well as obtaining necessary information so we can best serve our clients.

-Professional training and development are provided to ensure your success.

-Monday – Friday, 8am-5pm with 1 hour lunch break

-We will help get the right candidate licensed within the first 90 days.

-$1,000.00 SIGN ON BONUS PAID OUT AFTER THE COMPLETION OF 90 DAYS OF SERVICE

Responsibilities

  • Provides exceptional customer service by responding to all inbound customer calls and written correspondence
  • Builds rapport with each customer and actively listens to customers’ requests and inquires
  • Retains policyholders who inquire about canceling through open listening, negotiation, and policy review
  • Proactively identifies and communicates policy transactions and impact to customer billing
  • Evaluates and makes decisions regarding exceptions to payment plan and fees
  • Makes alternate payment arrangements
  • Manages and utilizes time effectively to ensure department meets requires service levels for improved customer satisfaction results
  • Tracks policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals
  • Assists in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring that no liability associated with errors and omissions occur
  • Maintains agency automation system to ensure accuracy and currency of data
  • Creates and distributes client invoicing for any new business, renewals, or premium bearing transactions and collects outstanding balances due
  • Demonstrates a strong work ethic, positive attitude, and willingness to assist others at all times
  • Assists in reviewing any client policy audits, identifying errors, and taking corrective actions as directed

Qualifications

  • High School diploma (or equivalent) required; College degree in RMI or related field hightly preferred
  • Active FL 440 license is a minimum requirement (2044 or 220 are acceptable).
  • Experience with EZLynx is ideal
  • 3+ years of industry experience
  • Exceptional customer service skills
  • Excellent multi-tasking, organizational, and decision-making skills
  • Outstanding verbal/written communication skills
  • Ability to perform large work volumes with high degrees of accuracy
  • PC proficiency – AMS 360, Salesforce, and Microsoft Excel, Word, and Powerpoint
  • Entry Level industry experience is preferred but not required

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(K) with up to 2% Company Match
  • Paid Holidays
  • Paid Vacation
  • Life, LTD and STD Insurance
  • Voluntary Accident/Critical Illness
  • Discounts on Vehicle Purchases and Parts and Service
  • Fitness Rewards Program

SIGN ON BONUS

$1,000 SIGN ON BONUS PAID OUT AFTER THE COMPLETION OF 90 DAYS OF SERVICE


Dimmitt Insurance Agency is an Equal Opportunity employer.  We are committed to recruiting, hiring, retaining and promoting qualified associates without regard to age, religion, color, sex, national origin, marital status, physical or mental disability, citizenship, military status, sexual orientation, genetic information or any category protected by federal, state, or local law.
Accessibility: if you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to kpizzuto@dimmitt.com.  Reasonable accommodation requests will be considered on a case-by-case basis.