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Dimmitt Insurance Employment Opportunities

Personal Lines Insurance Agent (20-44 Required)

Location: Clearwater, FL | Full Time

Dimmitt Insurance Agency is seeking energetic, independent sales professionals for Licensed P&C Insurance Agent positions. Dimmitt Insurance, a part of the Dimmitt Auto Group, serving the west coast of Florida since 1924, well positions it’s agents to provide all lines of quality personal and commercial insurance. Candidates will be provided comprehensive training, mentoring and guidance to seamlessly help protect our clients from unforeseen risk. Our agents are also backed by a strong, seasoned support and service team. This unique sales opportunity provides a strong base salary, uncapped commission potential and full benefits including 401k.

Responsibilities:  

  • Prospects and generates new business through warm leads and dealership introductions
  • Generates quotes and makes sales presentations at high volumes
  • Provides excellent customer service by cross-selling to round accounts
  • Remains current on products and processes in a multi-product and multi-carrier environment
  • Maintains compliance through accurate trailing documentation in agency management system
  • Meets monthly sales and performance goals through in person and telephone sales

Qualifications:

  • 1+ years of industry experience preferred but not required
  • 20-44 or 2-20 Property and Casualty License Required; 4-40 if eligible for 20-44
  • High school diploma (or equivalent)
  • PC proficiency –Applied Epic and Rater, Microsoft Word and carrier site familiarity
  • Ability to perform large work volumes with a high degree of accuracy
  • Outstanding communication skills and comfortable creating relationships in person
  • Excellent multi-tasking, organizational, and decision-making skills; coachable and willing to learn

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(K) with up to 2% Company Match
  • Paid Holidays
  • Paid Vacation
  • Life, LTD and STD Insurance
  • Voluntary Accident/Critical Illness
  • Discounts on Vehicle Purchases and Parts and Service
  • Fitness Rewards Program

SIGN ON BONUS

$1500 SIGN ON BONUS PAID IN 2 EQUAL INSTALLMENTS @ THREE MONTHS OF SERVICE AND @ SIX MONTHS OF SERVICE


Customer Service Representative
Location: Clearwater, FL | Full-Time
Dimmitt Insurance Agency is seeking a licensed insurance Customer Service Representative (CSR) to assist our High Net Worth clients with their insurance needs. We offer Personal and Commercial Lines.  As a Customer Service Representative, you will perform a full range of customer service activities such as obtaining information from policy holder callers, responding to inquiries or problems, and explaining processing procedures. In addition, you will perform related administrative duties as required.

Responsibilities

  • Provides exceptional customer service by responding to all inbound customer calls and written correspondence
  • Builds rapport with each customer and actively listens to customers’ requests and inquires
  • Retains policyholders who inquire about canceling through open listening, negotiation, and policy review
  • Proactively identifies and communicates policy transactions and impact to customer billing
  • Evaluates and makes decisions regarding exceptions to payment plan and fees
  • Makes alternate payment arrangements
  • Manages and utilizes time effectively to ensure department meets requires service levels for improved customer satisfaction results
  • Tracks policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals
  • Assists in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring that no liability associated with errors and omissions occur
  • Maintains agency automation system to ensure accuracy and currency of data
  • Creates and distributes client invoicing for any new business, renewals, or premium bearing transactions and collects outstanding balances due
  • Demonstrates a strong work ethic, positive attitude, and willingness to assist others at all times
  • Assists in reviewing any client policy audits, identifying errors, and taking corrective actions as directed

Qualifications

  • High School diploma (or equivalent) required; College degree in RMI or related field hightly preferred
  • 2-20 license preferred
  • 3+ years of industry experience
  • Exceptional customer service skills
  • Excellent multi-tasking, organizational, and decision-making skills
  • Outstanding verbal/written communication skills
  • Ability to perform large work volumes with high degrees of accuracy
  • PC proficiency – AMS 360, Salesforce, and Microsoft Excel, Word, and Powerpoint
  • Excellent work history with proven success in the field

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(K) with up to 2% Company Match
  • Paid Holidays
  • Paid Vacation
  • Life, LTD and STD Insurance
  • Voluntary Accident/Critical Illness
  • Discounts on Vehicle Purchases and Parts and Service
  • Fitness Rewards Program

SIGN ON BONUS

$750 SIGN ON BONUS PAID OUT AFTER THE COMPLETION OF 90 DAYS OF SERVICE


Dimmitt Insurance Agency is an Equal Opportunity employer.  We are committed to recruiting, hiring, retaining and promoting qualified associates without regard to age, religion, color, sex, national origin, marital status, physical or mental disability, citizenship, military status, sexual orientation, genetic information or any category protected by federal, state, or local law.
Accessibility: if you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to kpizzuto@dimmitt.com.  Reasonable accommodation requests will be considered on a case-by-case basis.